Member Feedback

We truly value you, as a Member of the Waterbury CT Teachers FCU and in our ongoing effort towards continuous improvement, we would like your feedback.

We will not contact you with regard to this comment card. You may choose to remain anonymous or, if you choose to provide your Member number, you will be entered into a quarterly drawing for a $250 VISA gift card*; our thank you for your participation.

In order to participate in the drawing please enter your Member number: (optional)

Thank you in advance for your contribution to our continuous improvement.

Please answer the following questions keeping in mind your most recent visit or call to WCTFCU.

(* Indicates required field)

1. Were we friendly and attentive? *
   Could be better

   2 

   Satisfactory

   4 

   Excellent
2. Were you helped in a timely manner? *
   Could be better

   2 

   Satisfactory

   4 

   Excellent
3. Was your transaction completed correctly and efficiently? *
   Could be better

   2 

   Satisfactory

   4 

   Excellent
4. Did our staff ask if you had any additional needs or concerns? *
   No Yes
5. Overall, how would you rate the service you received? *
   Could be better

   2 

   Satisfactory

   4 

   Excellent
6. How likely are you to recommend WCTFCU to a co-worker or family member? *
   Not at all likely

   2 

   Somewhat likely

   4 

   Very likely
7. Please use the space below for any additional comments or suggestions. If you would like to recognize a particular staff member, please provide their name.

Thank you!

* Maximum of three entries per quarter per member